How Encore works
A transparent path from cargo request to financially closed shipment — with a person accountable at each decision point.
How it works
From request to closed shipment
Six clear stages, each with a person accountable and a record you can trace.
- 1
Request
The cargo owner submits a transport request.
- 2
Match
Encore identifies eligible, verified trucks.
- 3
Quote
Encore prepares and issues an approved quotation.
- 4
Approve
The parties confirm the booking.
- 5
Track
Progress is monitored through compatible GPS and verified driver updates.
- 6
Close
Proof of delivery is reviewed and the financial record is reconciled.
I have cargo
- 1Register and verify your contact details
- 2Complete your cargo-owner profile
- 3Submit a cargo request
- 4Receive an approved quotation
- 5Confirm the booking and receive one invoice from Encore
- 6Follow the shipment to delivery and proof of delivery
I have trucks
- 1Register your company and verify your contact details
- 2Complete your company profile and register trucks
- 3Upload documents securely
- 4Our team reviews your documents (AI may help extract data; people decide)
- 5Company and trucks are approved for marketplace activity
- 6Receive matched cargo, confirm bookings and deliver
Verification
Documents are uploaded to private storage, checked by the system, and reviewed by an authorised verification officer. AI can extract fields and flag problems, but it never approves a company or truck.
Matching and quotation
Requests are matched on route, truck category, capacity, availability, verification status, valid permits and transporter performance. Staff review exceptional or sensitive matches before anything is confirmed. A truck appearing in a match list is never an automatic booking.
Payments
You receive one official invoice from Encore and pay Encore — you are not asked to split payment between Encore and the transporter. Encore settles the transporter according to the agreed terms. Accepted payment methods are shown on each invoice.
Tracking
Where compatible GPS is available we show last known location and milestones. Otherwise authorised drivers send structured updates, which are clearly labelled as driver-reported. Location data is visible only to authorised users on active shipments.
Information on this page is a summary; final terms are agreed in writing.
Ready to move cargo with confidence?
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